Privacy Policy for Someone Called Lou
Last Updated: February 17th, 2026
This is the Privacy Policy for the website someonecalledlou.com. We take your privacy very seriously and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and what your rights are. We’ve tried to make it as clear and easy to understand as possible.
Who We Are
This website, someonecalledlou.com, is a UK-based business. For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller. If you have any questions about this policy or your data, you can contact us at:
• Email: louise@formulacareers.com
The Data We Collect About You
We collect a few different types of data to provide and improve our service to you:
• When you buy from us: When you purchase “The Midlife Income Kit”, our payment processor, Lemon Squeezy, will collect information needed to process your payment. This includes your name, email address, billing address, and country of residence. We do not see or store your full payment card details.
• When you visit our website: We use cookies and similar technologies to collect information about your browsing activity. This helps us understand how people use our site so we can make it better. This may include your IP address, browser type, and the pages you visit.
• When you sign up for our newsletter (in the future): If we introduce an email newsletter, we will collect your name and email address when you choose to subscribe.
How We Use Your Data
We use your data for the following purposes:
• To process your orders: We use the information you provide to deliver your digital product and send you an order confirmation. This is based on our contractual obligation to you.
• To manage our website: We use analytics data to monitor and improve the performance and user experience of our website. This is based on our legitimate interest in running our business effectively.
• For tax purposes: Our payment processor, Lemon Squeezy, handles all VAT (Value Added Tax) calculations and payments on our behalf. They use your location data to do
this correctly.
• For email marketing (with your consent): If you opt-in to our email list, we will use your email address to send you news, tips, and information about our products. You can unsubscribe at any time by clicking the link in the email.
Third-Party Services
We use a few trusted third-party services to run our business. These services have their own privacy policies and are also committed to protecting your data.
• Lemon Squeezy: We use Lemon Squeezy as our payment processor and Merchant of Record. This means they handle all aspects of the payment process, including collecting and processing your payment information and managing sales tax. You can read their privacy policy here: https://www.lemonsqueezy.com/privacy
• Website Analytics: We may use an analytics service (such as Google Analytics or Fathom Analytics) to understand how visitors use our website. These services use cookies to collect anonymous data.
Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. We use them to:
• Make our website work: Some cookies are essential for the website to function properly.
• Analyse website traffic: We use analytics cookies to help us understand how people are using our site, which helps us improve it. You will be asked for your consent to use non-essential cookies when you first visit our website. You can change your cookie preferences at any time.
Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes, we are required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they stop being customers.
Your Legal Rights
Under UK GDPR, you have a number of rights in relation to your personal data. These include the right to:
• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at louise@formulacareers.com.
Complaints
If you have any concerns about how we are handling your data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).
Changes to This Privacy Policy
We may update this privacy policy from time to time. The date at the top of this page will be updated to reflect the latest version. We encourage you to review this policy periodically to stay informed about how we are protecting your data.